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Leasing an auto brings a great deal of advantage to the vast majority who more often than not voyages whether its business related or essentially for excursion. You get the chance to have your own methods for movement for a short or drawn out stretch of time amid your visit to different nations; you don't have to consider the regular issues of your auto's wear-and-year, upkeep and repairs. Notwithstanding, just picking an organization to give you auto rentals isn't sufficient. There are a few critical things you have to consider to superbly get the value for your money. Here are essential things you have to think about leasing an auto. Be careful about restoring the auto early. A few organizations don't permit early returns or charge extra expenses on the off chance that you do. They may charge the rate you are charged from a lower week by week rate to a higher day by day rate. Notwithstanding, there are additionally ventures that does not charge this expense - so bef

AI is Already Helping Your Brand in Social According to eMarketer research published in September 2017, programmatic ad spending in channels like those mentioned above will top $39 billion in 2018. With that many ad dollars owing, algorithmic systems and machine learning will help advertisers deliver trillions of impressions in 2018, with many of them matching the proverbial right message to the right consumer at the right time. The auction-based ecosystems powering advertising in the social platforms make programmatic ad serving widely available, helping brands reach users more likely to engage with their products. Even better, these AI-powered auctions can help your brand reach people more likely to complete the action that matters most to your business. For example, Facebook and others can rank order consumers in your target audience and show your ads to people more likely to take the action you care about.     While this kind of AI-based optimization is part and parcel to th

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There is nothing more frustrating to a customer than being told a repair will take X amount of time - only to be informed later that it will take longer. To those who work in busy dealership service departments, this happens frequently. Customers come in for one thing and, during the multi-point inspection, additional issues are found. Or, as can sometimes be the case, a technician cannot quickly diagnose an issue.   How often have you had a customer arrive in the service drive saying something is wrong, but the technician cannot replicate it? It happens all the time. And it’s frustrating for both the customer and the dealership.     OEMS have adopted technology in today’s vehicles at an incredible rate. And, most technicians simply don’t have the training to repair some of the problems that arise from this new technology. Most technicians weren’t trained to be electrical engineers or to approach vehicles more as computers than as purely mechanical machines. While technicians are a

March 30th at 1:00 PM EST Cliff Banks, automotive’s Nostradamus, will be sharing his insights on Refresh Friday.  Tune-in on the DealerRefresh Facebook page for the live broadcast. We plan to talk about CDK’s Flotellis project CDK lawsuits with Authenticom & Cox Automotive NADA 2018 Acquisitions Hot companies to watch Digital Retailing Dealers are not […] The post Nostradamus (Cliff Banks) joins Jeff & Alex on Refresh Friday appeared first on DealerRefresh . by Alex Snyder via DealerRefresh

Recruiting and hiring quality personnel for vehicle sales has never been easy, but according to most dealers I talk with, it’s never been as difficult as it is today. Even most of those in the job market with an interest in a “sales” career state that they want to stay away from selling cars! Although the automotive sales profession has pretty much overcome the stereotyping of the ‘50s, ‘60s, and ‘70s, it is still plagued with negative perceptions, the most predominant of which relate to hours required and compensation structure (the mix between salary and commission). Although a number of dealership organizations have prevailed over these negatives, most are still struggling with how to effectively communicate the unparalleled benefits of a career in automotive sales (and possibly a subsequent one in sales management). One of my clients asked for my help in developing a visual tool that she and her management team could use to better present the most significant benefits of an aut

According to a recent article in Automotive News , Motorcars Honda in Cleveland Heights, Ohio, believes that the future of franchise dealership profitability lies in efficient vehicle service, and as a result it’s service department is bustling.   So, what did they do? The dealership created an assembly line for quick-service that not only allows it to perform MPIs, but also an oil change in under 30-minutes. Every time. In fact, the dealership can service 71 vehicles in just two hours!   And they’ve put their money where their mouth is to the tune of $700,000. That may sound like a lot, but they forecast express servicing 30,000 cars per year. And, the innovative and efficient assembly line has the capacity to service 60,000. Not bad considering they aren’t limiting services to Honda customers, but to any vehicle owner.   The dealership feels the key elements to its service department’s success are speed, transparency and price. That’s what consumers want in today’s world.   B

As new vehicle sales profits become more difficult, it is important to increasingly turn your attention to growing your service business.  Dealers are rightly interested in finding new service customers to replace lost customers. However, service conquest is very difficult because you must overcome three challenges: reaching current driver, determining service need, and unhooking customer from a current service relationship. While there are many potential databases and approaches to locate service conquest prospects, each has limitations that need to be explored to prioritize their use and extract the most potential, as follows: Unaddressed Units in Operation . Review your current marketing program business rules to assure all known UIOs are being addressed. The customers most often overlooked include older or non-CPO used vehicles; appraised vehicles not won on trade; same brand sold used vehicles sold within the group; fleet sales; and retail parts customers. For most of these cu

Every house has a builder and every plan has a designer. When we think of equipment’s and tools, the same pattern is true, every invented object has a definite plan and design. Equipment is often combined with a user manual or tech spec book. The idea behind providing such a book is that it can enable the user to learn about the products basis design and help him fix smaller problems and conduct basic maintenance too. While this approach works for small dollar value goods, it may be different for expensive equipment. The design and planning are complex and so is the repair and maintenance of such goods. Hence, product manufacturers prefer to train their employees or hire professional mechanic to handle labour intensive repairs and maintenance. A mechanic is mostly skilled on specific products and is trained and certified accordingly. For example, a mechanic who works on equipment that are manufactured for household will not be able to handle issues with equipment made for heavy indu

Engines come in different sizes and types, as do the fuels that provide the energy that keep them running. As machinery has evolved over the past few decades and technology has expanded what is available to us, superior performance is expected in a range of sometimes harsh circumstances, such as extreme weather conditions. Development of new products requires rigorous testing, which may require fuel of different types to replicate what is available around the world. In addition, there are concerns about emissions, the environment and sustainability which have taken on greater significance, all contributing to the many reasons why fuel design - matching and developing specific fuels for specific purposes - is a growing business and what your fuel supplier should be offering. A fuel recipe to suit every market Whilst a vehicle or piece of equipment may be marketed around the world, the fuel available in some countries may not be the same as what was used during the design of the engine

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People love their smartphones. It’s impossible to deny. With 77% of Americans owning smartphones, businesses have embraced them as a new medium with which to engage with customers. How do they do this? The basics are clear– websites need to be optimized for mobile, and considerations need to be made for how a shopper might […] The post Your Dealership? There’s an App for That (or there should be) appeared first on DealerRefresh . by Ilana Zur via DealerRefresh

Car repairs come in all shapes and sizes, but they don’t have to drain your bank account. If you need to get your car fixed but are worried about the costs, here are four surefire ways you can save some serious cash and stress. Compare Estimates If you were in an accident and are looking to get repairs, you may have to go through a shop chosen by your insurer. If you’re on your own, then take the time to get at least three quotes from local mechanics. You’d be surprised at how greatly the costs can vary among competitors, and some may even price-match other offers. Call around and don’t be afraid to name-drop. Sometimes, just hearing that you’re considering another local competitor might score you a good deal. Research the Average Cost Online First This tip parallels with comparing estimates; hit up Google before you ask a mechanic for their fee. Sometimes, just knowing how much a repair costs on average can spare you from getting ripped off. You do have to take labor and your pe

Restoring a classic car is a fun project for anyone who enjoys automotive work. Not only does it give you the chance to bring a great car back to life, but it also affords you an opportunity to make that car better than it ever was before by making improvements to the factory design. Here are four great ways to make your car run better than ever while you’re working on its restoration.   Improve Engine Cooling with a Better Radiator and Hoses One of the most important factors in how well your car’s engine runs is how well it is cooled. Though stock cooling systems do well enough, they can be upgraded to provide more efficient heat transfer. A high-efficiency aluminum radiator with braided stainless steel hoses can greatly increase your car’s ability to dissipate heat from the engine. This, in turn, will prevent your engine from maintaining excess heat when it is pushed into higher horsepower ranges.   Supercharge or Turbocharge Your Engine If raw horsepower is what you want out

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.  Click here to download the full report . This week’s Black Book Market Insights report shows that the market for cars, particularly smaller models, continues to strengthen throughout the spring season. Check out the report to see which segments saw significant price increases last week, as well as a retention report on Compact Cars showing a rebound in retention rates for two-year-old models. “Very strong week in car values led by Compact Cars. Tax season demand continues to be strong,” said Anil Goyal, Executive Vice President, Operations. Volume-weighted, overall car segment values increased by 0.26% last week. In comparison, the market values had decreased on average by 0.11% per week in the previous four weeks. In cars, Compact Car segments increased the most in value last week. Volume-weighted, overall

The buzz today among vendors in the automotive industry is all about making the car buying transaction faster and more convenient for the consumer. I get it. Consumers think it takes too long to buy a car, so technology companies are inventing ways to trim down that transaction time. Sure, it may make car buying an easier and more convenient experience for consumers which, the hope is, will make consumers buy more cars. But, while that might be true, what are the side effects?   Now, if you want to talk about the power of convenience, look at Amazon. Speed and convenience are after all, the keys to their success. If Amazon had its way, it would simply teleport whatever a customer wants to them instantly. They can’t (and they don’t) but they’re very good at getting things to customers quickly – sometimes within hours.   However, when it comes to automobile purchases the real prize dealerships should be trying to win isn’t a quick “sale,” but rather a customer for life. If you take t

Authentic, verified leads often translate into sales. In a way, a dealerships sale is directly related to the leads it gets. The better the quality of the leads the better is the sales. Hence the need to buy or subscribe to quality auto leads, which can be generated only by a professional auto lead provider of repute. This need to boost the sales has led to an increasing dependency of auto dealers on companies that provide quality auto leads, in a consistent manner for a specified duration as per the contract that they sign. The key benefits of getting into an association with a professional auto lead provider are:    Your dealership gets access to the maximum number of exclusive auto leads. Once you sign the deal with the auto lead provider, it becomes his responsibility to provide you with verified auto leads for both used and new cars. They often provide subprime leads too, which can definitely help the dealership boost its sales. You get verified leads: Reputable lead provider

The harshness of winter varies from region to region; comfortable climate near the south and west to near negative temperatures near the north and east. However, these different climates have somewhat of a routine effect on vehicles. By spring, there’s a laundry list of things that require attention. It’s important to invest in the car’s well-being to keep it running smoothly for a while. This is especially true for those planning on taking a road trip and accruing a large number of miles. Below are a few tips to get your automobile ready for another year of general use or travel: Take a Look at Your Car’s Liquid levels. One of the first things to consider around spring is changing the oil. Old oil has the ability to damage the engine and leads to substandard performance. This even creates the need for more fuel fill-ups. Additionally, check if any of these liquids need flushing or replacing: brake, power steering, transmission, and windshield washing fluids. While examining, kee

As a leading texting solutions provider in the automotive industry, it has become a responsibility of AdvantageTec to further amplify all the cries for help in preventing texting and mobile phone usage while driving.   A majority of adults believe they can text and drive but the data proves them wrong. This problem reminds me of a statistic from many years ago – 80% of drivers believe they are the best 20% of drivers on the road. Clearly, this is not possible just as it is not possible to text and drive. On the more humorous side of a serious article, it took German car manufacturers decades to put cup holders into their vehicles as they believed driving should not be mixed with drinking sodas or coffee (which is probably true on the autobahn). One thing we all know is texting and driving do not mix so let’s all put those phones down and drive responsibly. Here is why. The painful statistics (latest data in 2018 is from 2015) National Safety Council reports 1,600,000 accidents per

Jumpstart Automotive Media, a leading media, insights, and marketing solutions company, today released its monthly shopper interest data results, with sedans representing four of the top-five fastest growing models for shopper interest in February. Mazda and Kia each saw strong interest, and sedans in both the midsize and full-size segments saw significant growth during the month. Shopper interest in midsize sedans on both the luxury and non-luxury sides  grew 10%  compared to January, while sales were even stronger (non-luxury +22%, and luxury +18%). Interestingly enough, the percentage of midsize sedan shoppers that were cross-shopping between non-luxury and luxury grew 15% in this period. Full-size sedans reached the highest level of interest in February that the segment has seen since January 2016, marking three consecutive months of growth (sales grew 33% in February). Jumpstart experts point to variety-rich features and characteristics offered in full-size sedans. Appealing to

New Car and Driver Trade Appraisal and Credit Score Tools Elevate Confidence Among Consumers; Build More Flexibility Into the Transaction Price and Deliver Dealers a More Qualified Shopper Hearst Autos , parent to Car and Driver , Jumpstart Automotive Media , Road & Track , and enthusiast-driven content studio, the blend line, today announced new shopping tools for consumers and dealers. Coupled with recently expanded editorial reviews, vehicle listings, and pricing information, Car and Driver, the most trusted brand for automotive content, is delivering end-to-end solutions that are guiding consumers into the seat of their next car. TRADE-IN VALUE ,  powered by Black Book®, is built with precise vehicle values that deliver transaction price flexibility for dealers and a trusted appraisal with fewer steps for consumers to complete. The combination of accuracy and trust in both these brands makes for a great offering for both consumers and dealers. In a recent study among car s

Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, announced today it has signed an agreement to provide vehicle valuation data for ROUSH Performance Products, a company offering an extensive line of aftermarket performance parts, vehicles and crate engines. ROUSH Performance blends Jack Roush's legendary racing successes with the formidable OEM engineering and manufacturing skills of ROUSH Industries and its over 4000 employees. ROUSH Performance is the first specialty-vehicle company to combine race-proven technologies with advanced automotive engineering. ROUSH dealers can now leverage Black Book’s legacy of accurate vehicle valuations, available on the Black Book Digital mobile application or online. With Black Book’s valuations, ROUSH dealers can instill trust in their customers that their transaction comes with an accurate, fair value. Dealers can also fully finance the purchase of a n

Albany, NY – March 26, 2018 ​ – Auto/Mate Dealership Systems ( http://www.automate.com ) announced today that David Druzynski, Chief People Officer at Auto/Mate, will present “Recruitment and Retention Strategies to Reduce Employee Turnover” at the upcoming Innovative Dealer Summit in Denver, CO, on April 3-4, 2018. In his presentation, Druzynski will share four proven human resources strategies to help dealers improve recruitment, hiring and retention processes.   “The war for talent is heating up and dealers are having trouble finding experienced, qualified people,” said Druzynski. “We’ve all heard about the horrible sales turnover rates in dealerships. It’s difficult to stay competitive when the average cost of turnover is more than $20,000 per employee.”   Dealership employee turnover rates are especially poor in sales. According to the NADA Workforce Study, sales turnover rates are:   67 % overall 72 % in non-luxury dealerships 88 % in female sales consultants 39 % among

As wonderful as it is to greet your customers with a friendly smile, in the digital age, it is much more important to provide them with an efficient and reliable service. Whether this means enhancing your overall customer service experience, or expanding your social media presence, it’s clear that the old way is no longer applicable, and business practices need to conform to the new standards. At Tekmetric they believe that if customer needs have evolved, then business requirements must evolve as well; and they aim to help you to do so with their auto repair software. Amazon is one of the most successful online companies in history. This is because they have built a solid foundation on efficiency. The reason why they have millions of loyal customers is because it is the most efficient way of purchasing the products you want. Amazon continues to thrive, while sales in bookstores are plummeting. Why? Because when given the choice, a tech savvy customer is going to choose to fill out a f

The Army National Guard GED Plus Program, an alternative that allows American adults without a high school diploma the opportunity to join the National Guard, recently graduated its 10,000th student. Since 39 million American adults lack a high school diploma, leaving them undereducated and under qualified for jobs and higher education, the GED exam is essential in raising the education level of the United States and creating a qualified workforce. The GED exam is a gateway for American adults without a high school diploma to reach out for better jobs and higher education, and it has given Private Corey Blackwood a place in the National Guard. The GED Plus Program is a school at the National Guard Professional Education Center, in Camp Robinson, North Little Rock, Arkansas. Prospective students must meet enlistment requirements and score a minimum of 50 on the Armed Forces Qualification Test, and then they enter a 15 or 22-day program that includes military basic training along with

Booking a taxi for your destination can be a tiresome work if you are doing it for the first time. Taxi services are preferred by millions in terms of personal transportation. Furthermore, with the advent of the app-based taxi-hailing businesses, commuters continue to experience ease-of-use, convenience, and simplicity. Few tips in mind can always ease this task. Safety being the first priority, it is always advisable to go for a reputed firm which provides authorized and licensed drivers. The price comparison is quintessential before booking taxis as sometimes huge discounts are available for the same ride. Read customer reviews, ratings and ask your friends and family if you want. An easy ‘online booking system’ is a must so that you can book a ride at any time of the day. The fleet of vehicles provided should be clean, safe and comfortable and must have a GPS system to keep track of the vehicles and also helps in the time of emergencies. Don’t blindly go for any taxi service you fi

If you have been to a wholesale market, you must have noticed that 4-5 out of hundreds of shop draw maximum number of customers, while the rest are doing just average. Why do some people excel, while others, despite selling the same product fare poorly? I have done extensive research, and came up with 5 habits that are essential to have if one wants to turn a mediocre business into a highly successful one. #1- If you are starting a business, have a clear picture of where you want to be at the end of a certain time period. Divide your goal into smaller, achievable parts, and work relentlessly to complete each part in time. If you have a clear vision of your business, make a plan to achieve it. Involve everyone in your team to work towards the same goal. Your belief in your vision will inspire your team to work hard to realize that goal. #2- Put your vision on paper that is you must have a practical model of procedures to be followed. They must be clear to everyone in your team, and e

You might think that keeping your car clean through the winters may not be worth all the troubles as you are simply going to pick up more dirt and damage over time. However, you must also realize that leaving the wet, salty residue of slush on your vehicle can corrode its paint and bodywork. So, if you want to keep your car’s resale value intact, you should strive to keep it as damage free as possible. The below tips can help. 1. Use preventative waxing One of the primary areas where your car needs protection from road salt is the paintwork. To make sure your car doesn’t suffer any real damage in the long term, it’s best to use a polymer sealant or a quality wax as a means of protection against the corrosive nature of the salt. A good waxing should last around 3 months at most. Hence, it is advisable to execute this process in late autumn because it’s easier to do in warmer conditions than the bitterly cold months of the winter. 2. Use rubber mats inside your vehicle When the w